Designing Custom Jewelry Since
We take our job very seriously. We pride ourselves on striding to give each and everyone of our guests a once-in-a-lifetime experience because let’s face it, people usually give jewelry for once-in-a-lifetime events! We don’t just sell jewelry. We custom design, repair family heirlooms when no one else can, and produce one of a kind pieces no matter the budget.
Having our beginning start from wholesale allows us to know exactly how much a piece should cost. Being able to manufacture/repair everything that come through our doors in our own facility allows us to compete extremely with other stores and online. Most importantly, being a family keeps us grounded so we empathize with each one of our guests that come through our door. Jewelry is so personal and we believe your experience with us should be just as special. No exceptions.
The Art of Design
All the way from a properly executed design down to the usage of the highest quality materials, creating unique one-of-a-kind pieces of spectacular jewelry is one of the most valuable expressions of artistic beauty we can offer. Nowhere else is there a combination of such inherently precious mediums with such delicate craftsmanship. It’s an honor to work in this field.
In House Jewelry Repair
Most jewelry can be repaired / resized in-house. Some repairs can be done while you wait for an expedited fee.
Walk ins always welcome but appointments are appreciated!
50+ Custom Designs / Year
The world comes to Waxhaw Jewelers to see their ideas come to life. We’ve seen some of the most beautiful pieces of jewelery pass through our doors, but the ones we hold most dear are those we had a hand in creating ourselves.
Engagement Ring Design
We are happy to provide you with a free insurance appraisal on your purchase. Appraisal services on items not purchased through Waxhaw Jewelers are available, please call or stop in for a quote.
All custom jewelry is nonrefundable and requires a nonrefundable deposit before the work begins. Full payment upon receipt of custom work will denote the client’s complete satisfaction.
We recommend bringing us your diamond jewelry for inspection every 4 months. Our jeweler will inspect the prongs to help prevent any possible damage or loss of your gemstones. This inspection service is free.
We offer gift certificates in any denomination.
Financing and Payment Options
We offer interest free financing through Wells Fargo. We accept all forms of major credit cards, debit cards, cash and cashiers checks. Unfortunately we do not accept any personal checks!
We offer a 6 month layaway plan for any item you desire. We do require an initial non-refundable 30% deposit of the total purchase, not including tax. The payments thereafter may be made monthly at your convenience in accordance to the terms. Payments can also be mailed in. Alterations & adjustments, such as ring sizing, will be made at balance payoff. Expired layaways will receive an in store credit for funds received.
Returns are accepted within 10 days of purchase for exchange or store credit only. All returns must be “in new condition” and accompanied by your original receipt or a copy of it. We do not accept returns on Estate and Clearance items. If alterations have been performed and/or if the item needs polishing it will be non-refundable.